Friday, January 23, 2004

Incident Management DRP? BCP? If those acronyms mean a little to you, and are usually associated with plans that never seem to come to fruition, then you may want to add another acronym to that list -- IRP -- Incidence Response Plan. It's great to have a DRP and BCP -- but what's really costing you today, in the operational world, outside of disasters, are incidents. They happen all the time, and usually, the IT organization are left to handle the mess, while the business organization scream at them to hurry up. This is quite irresponsible of the business when you think about it -- it's your business! Get a handle on it! In case you haven't figured it out yet, your general IT staff and quite a few of their management don't get it -- they don't get the fact that incidents cost money. You can measure them to hell, yell at them for an eternity, but they don't get it. Incidents cost you money -- wake up, take charge, it's your money that's being burned away.

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